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If providing support for older phones is too expensive, then it should reconsider the business decision of driving everyone to the app in the first place.
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True, but if United wants to pursue the business strategy of driving its customers to its app as a way of managing that relationship, then it will need to figure out how to budget for maintaining that relationship with all of its customers, or at least those whose business it wants to keep. Second, one of the points raised in United's defense is that it is expensive to have to support older versions of software. Plus we would have had some idea of how much United valued our business. Perhaps we could have refused the update, but even if not, at least we would have known what happened and not wasted time troubleshooting.
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First, even if United were justified in ceasing to support an Android 4.x capable app, it should have clearly communicated this to the customers with 4.x phones. Ranting about this on Twitter then led to an interesting argument about what is actually wrong with this situation.īut let's not let United off the hook too soon. And apparently it made this decision without actually telling anyone (like, any of their customers still running that version, who might not have updated if they knew they would have to BUY A NEW PHONE if they wanted to keep running it). Apparently United had made the affirmative choice to stop supporting my Android version. Sometime later I tweeted again, and this time the rep at least took the inquiry seriously. We try to keep up to date with the latest technology and apologize if this has caused you any inconvenience. Beyond that, there no plans to ship or support the VB6 runtime on future Operating Systems,” concluded Michael Epprecht from Microsoft Switzerland.Hi, Cathy. “So, the VB 6 runtime will continue to be shipped with Windows 7 and Windows Server 2008 R2, exactly the same way it was with Windows Vista and Windows 2008 Server. However, there are no plans whatsoever to continue accommodating Visual Basic 6 on Windows 8, the successor of Windows 7. This will be valid for the entire lifetime of the operating system. However, following the update, Microsoft revealed that it would offer the Visual basic 6 runtime for Windows 7 in conjunction with the necessary support. The initial support statement for Visual Basic 6 made no reference to the next versions of the Windows client and server platforms.
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As detailed in this document, the core Visual Basic 6.0 runtime will be supported for the full lifetime of Windows Vista, Windows Server 2008 and Windows 7, which is five years of mainstream support followed by five years of extended support,” Microsoft informed. The Visual Basic team is also committed to the Visual Basic 6.0 development environment running on Windows Vista, Windows Server 2008 and Windows 7. “The Visual Basic team’s goal is that Visual Basic 6.0 applications that run on Windows XP will also run on Windows Vista, Windows Server 2008 and Windows 7.
The new documentation now also covers the Windows 7 client as well as Windows 7 Server (Windows Server 2008 R2).
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In this context, the software giant has updated the Support Statement associated with the Visual Basic version 6 runtime. According to the Visual Basic team, Microsoft remains committed to delivering a level of “It Just Works” compatibility when it comes down to the integration of Visual Basic 6.0 applications not only on Vista and Windows Server 2008 but also on Windows 7.
Developers currently using Visual basic 6.0 on Windows Vista and Windows Server 2008 will continue to be able to do so come the next iteration of the Windows client.
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